Trauma-Informed Care (TIC) is an approach in the human service field that assumes that an individual is more likely than not to have a history of trauma. Trauma-Informed Care recognizes the presence of trauma symptoms and acknowledges the role trauma may play in an individual’s life- including service staff. Trauma-Informed Care calls for a change in organizational culture, it ensures administrative commitment to integrating a trauma-informed culture, provides professional serious training to staff, makes sure there is an internal trauma team for support and includes both providers and providees in planning and evaluation of services.
To read more about Trauma-Informed Care, you can go to google books and Julia Seng’s book Trauma Informed Care in the Perinatal Period